SHIPPING & RETURNS
SHIPPING POLICY
Vanaka's Shipping Policy ensures that your handcrafted items are delivered to you with care and efficiency. We take pride in our packaging and use reliable shipping methods to deliver your products. We dispatch orders within 2 or 3 days. Once the order is dispatched please allow 3 to 5 days for delivery.
If the order arrived damaged, please let us know as soon as possible so we can find a solution.
RETURN & EXCHANGE POLICY
At Vanaka, we want you to be completely satisfied with your purchase. If you are dissatisfied with a product, or its damaged, our return and exchange policy is designed to make the process simple and reassuring. Simply notify us within 24 hours, and we will arrange the return for you.
Your feedback is valuable to us, and we are here to address any concerns you may have.